Custom Says-It Mug

The mug was great. It was a birthday present for a friend and he loved it. Printing turned out fine

Ordering this custom item was my first time ordering from Zazzle. I originally ordered a classic white mug with the words Say Good-Bye across it. Then later learned I could have put a custom photo on it and ordered a different type of mug. I went back into the site to change my order, but I learned that 2 hours after placing the order, it cannot be changed or canceled.. I then designed this mug with the blue interior, the photo on the mug and the exact font that matches our boat and placed the order. A friend of mine who has ordered from Zazzle before (and who recommended Zazzle to me) suggested I contact Customer Service. Aaron T. immediately responded and told me I could send the initial order back for a full refund. I was amazed that a custom order could be returned. He issued an RMA number to me and I was able to print the return form. Both orders arrived the same day and I returned the original order according to Aaron T.'s instructions. I don't believe the return order has yet been received, but I look forward to receiving the return amount on my credit card. I would do business with Zazzle again. The workmanship is beautiful. Thank you. My husband will be so surprised and pleased. It is exactly what I wanted for him. This is a Christmas gift. Celeste Y. Cape Coral, FL. The printing is exactly as I ordered and the photo quality is perfect.

Easy to order online. I had to get in touch regarding the customizing- response was prompt and helpful. Mug arrived perfectly customized, and well within the expected delivery time frame.