Funeral in our hearts forever black poem and photo paper cups

To close the lid, the cup has to be squeezed and make some wrinkles to they cup, then the lid can be closed, otherwise the lid cannot be closed properly. In order to close the cup with the lid, one have to squeeze the cup and then close the lid. 2nd image shows the shape of the cup after the cup is closed with the lid. Printing is Bad. I used the Bright red colour "#FF0000" in the image that I have designed, however the the cup I received is in orange colour. Image attached for reference with the cup I designed and the actual cup I received both in the same image for your reference. The words used are printed in blur. Image(3rd image) attached for reference My logo displayed in round shape, however the printed cup shows the logo in Oval shape. Image(3rd image) attached for reference. This product is a complete waste. I have requested for refund, which didn't happened.

love the product, came fast exactly how i want it. Will definitely be ordering frequently. AMAZING printing and colors were very vibrant. Slight gloss!

Cute option for using the artwork created by myself and my granddaughter. I will save them for her birthday…and perhaps order a few more. Super bright, crisp, clear!