Zazzle Invitations

The pictures were blurry and they were not aligned properly in the center. All I had was half a batch with crooked images and grainy quality pictures. I was very disappointed to send these graduations announcements to family and friends. I will not use this website for future announcements. This is the second time which I had issues with the cards. I hope others do not have the same issue.

Pictures were not clear! Package arrived in a paper envelope. Unfortunately it was raining and some of our cards got wet! Very poor packaging. Who mails paper good in paper packaging???

The entire pack is misprinted with a white line skip down the center of the front and back of every. Single. Card.

Ever nice - will again next year. And during the year.

It looked beautiful. I underestimated the font size but overall very pretty.

The designer on-line was easy to use and the product looks great there as well. Unfortunately what you see is not what you get. The final product was dull and disappointing. The card stock is good, but what drew us to this product and design was the pop and contrast in metallic shine against the black which is washed out.

I just received the Christmas cards I ordered on December 2 today is December 29 four days after Christmas.

the cards are beautiful!

Your very difficult to use website and NO LIVE CUSTOMER SERVICE is the reason I will not be ordering my holiday cards from you in future years.

The paper package is not ready for "light drizzle." FedEx just left the package on the front steps. The rain wet some of the envelopes.

this was my second order for business cards. These look terrible and I won't be using them. They are cut uneven and ragged. Please refund or send a replacement. Thank you

Perfect. Exactly what they look like. Didn't take too long to arrive.

The Meowy Christmas cards were a big hit and so appreciated by everyone who received them. Of course the subject (our beloved cat Travis) is very special too!

Everything was off-center.

Love it! Beautifully done!

The card should be beautiful and it was when I submitted my photo for it. It was printed very dark and not easy to see. The customer service on chat helped get my order to me but otherwise the customer service was not good. I had two people help me and one actually got my ordered processed and delivered when it had not even been done the day before it was supposed to arrive. The communication without him was terrible. He was good but won't be using this company again.

Design was beautiful but paper was thin and floppy.

Wrong cards sent. I had edited the card providing my own name, but for some reason, the default cards were sent. Not sure if your error or mine. I did apply for and receive a refund for this order. I did re-order the cards, making edits to the default card and paid extra for expedited shipping. The package arrived but only contained the invoice, no cards. Applied for and did receive a refund for this order.

I ordered several Santa Christmas cards and received them all day before Christmas. TERRIBLE SERVICE . I will not order from you again.

The card was beautiful (can't see the front/back design from the picture above). My problems was customer service related only. But I ordered 30 of these cards, but only received 5 mailing envelopes. Took great difficulty to get Zazzle to understand this despite my many communications with them. When they finally did supply me with the envelopes, it was late on a Sunday night and Christmas was on Thursday. By the time i was able to get them all addressed and mailed to my friends and family, it was after Christmas. Everyone makes mistakes but the process of getting this corrected took way too long. And by the way, on the same order I placed for 20 of another type of card, Zazzle canceled it without notifying me. So by the time I found out about it and was able to choose and design another card, those were also late getting mailed to my friends. I think most of the problem of getting these things corrected was not being able to speak to a human representative. And when using the "chat" process and was told to wait a certain amount of time, that time to wait would be 4 and 5 times the wait period they indicated. A very frustrating customer service experience. All this said, this was the first time in the three years of dealing with Zazzle that I had these problems. Great website with opportunities to create great designs. I hope to never have this type of experience again and that Zazzle takes the steps necessary to improve their customer service.

My envelopes did not come addressed as noted in my order. I did upload the file when placing the order. Your team emailed me after I reached out and advised I had a credit, I do not see a credit in my acct and am requesting a credit so I may purchase address labels for my invites or to provide the addressed envelopes which was indicated on my original order.

Cute design with accurate colors and great quality of the photo. They arrived earlier than expected which was a huge bonus! I’ve ordered several times from Zazzle and have never been led astray or disappointed. Thank you!

I need 15 more of these Save The Date cards, how can I order them

Beautiful card and great quality.